Terms & Conditions


Welcome to BEP Packaging, where we specialize in providing bespoke packaging solutions. By using our website or placing an order with us, you agree to be bound by these terms and conditions. Please carefully read the following terms and conditions before using our website or purchasing our products.


Welcome to BEP Packaging, a packaging company that provides bespoke packaging solutions. These terms and conditions govern your use of our website and our services. By accessing our website and using our services, you agree to comply with the terms and conditions outlined below.

Ordering and Payment

When placing an order with BEP Packaging, you agree to provide accurate and complete information about the product specifications, quantities, and delivery details. We reserve the right to reject any order that contains incomplete or inaccurate information.

Production and Delivery

BEP Packaging strives to provide the best quality products and services to our customers. We will make every effort to meet the estimated delivery date; however, we cannot guarantee delivery dates due to unforeseen circumstances beyond our control. If there are any delays, we will notify you as soon as possible.

Product Specifications

BEP Packaging produces custom packaging solutions based on your specific requirements. We will make every effort to meet your specifications; however, due to the nature of the production process, there may be slight variations in color, size, and texture. We reserve the right to make minor changes to the product specifications if necessary to ensure the quality of the product. 

Returns and Refunds

BEP Packaging does not accept returns or issue refunds for custom packaging solutions unless there is a defect in the product or an error on our part. If there is an issue with your order, please contact us within 7 days of receiving the product. We will investigate the issue and determine whether a refund or replacement is appropriate.

Intellectual Property

 All intellectual property rights, including but not limited to trademarks, logos, and designs, belong to BEP Packaging. You may not use any of our intellectual property without our written consent. If you wish to use our intellectual property, please contact us to obtain permission. 


BEP Packaging will keep all information provided by you confidential and will not disclose it to any third party without your prior written consent. We will use your personal information only for the purposes for which it was collected.

Force Majeure

BEP Packaging will not be liable for any delay or failure to perform its obligations under these terms and conditions due to events beyond its control, including but not limited to war, terrorism, strikes, or natural disasters. We will make every effort to fulfill our obligations as soon as possible after such events have occurred. 


You agree to indemnify and hold BEP Packaging harmless from any claims, damages, or expenses arising from your use of our products or services. You agree to defend us against any claims made by a third party related to your use of our products or services. 

Privacy Policy

BEP Packaging respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and disclose your personal information. Our Privacy Policy is incorporated into these terms and conditions by reference.

Use of the Website

You may use our website for lawful purposes only. You may not use our website to transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You may not use our website in a manner that could damage, disable, overburden, or impair our servers or networks.

Trade-marks and Copyright

All trademarks and copyrighted materials on our website belong to their respective owners. You may not use any of our trademarks or copyrighted materials without our written consent. If you wish to use any of our trademarks or copyrighted materials, please contact us to obtain permission. 


The information on our website is provided for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Limitation of Liability

BEP Packaging will not be liable for any damages arising from the use or inability to use our products or services. We will not be liable for any indirect, incidental, or consequential damages. In no event shall our liability exceed the total amount paid by you for the product or service.


BEP Packaging reserves the right to amend these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of China. Any disputes arising from these terms and conditions shall be resolved in China.

Contact Us

Customer service is online at any time. Any enquiry or consultation will be responded within 24 hours. Email us at info@beppackaging.com


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